Total Insurance & Financial Services LLC
Privacy Policy

At Total Insurance & Financial Services LLC (“Total Insurance,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.

Information We Collect
 

We may collect information you provide directly to us, including:

• Name

• Address

• Email address

• Phone number

• Date of birth

• Driver and vehicle information

• Property or business information

• Insurance history

• Financial or payment information

• Documents and other information needed to provide insurance quotes or services

We may also automatically collect basic website information such as your IP address, browser type, device information, and website activity through cookies or similar technologies.

How We Use Your Information

We may use your information to:
 

• Provide and compare insurance quotes

• Process applications and policy requests

• Communicate with you about quotes, policies, renewals, payments, and service requests

• Provide customer support

• Send SMS, MMS, WhatsApp, or email communications

• Improve our website and services

• Prevent fraud and protect our business

• Comply with legal and regulatory requirements

Sharing Your Information
 

We may share information when necessary with insurance carriers, wholesalers, brokers, managing general agents, payment providers, technology providers, and other service providers involved in providing services to you.

We may also disclose information when required by law or to protect our rights, customers, or business.

We do not sell or rent your personal information or phone number to third parties for their independent marketing purposes.
 

SMS, MMS & WhatsApp

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If you opt in to receive messages from us, we may communicate with you through SMS, MMS, or WhatsApp regarding quotes, applications, appointments, policy servicing, reminders, customer service, and promotional communications.
 

Mobile opt-in information and phone numbers are not sold or shared with third parties for their own marketing purposes.
 

You may opt out of marketing text messages at any time by replying STOP or requesting that we stop sending messages.
 

Cookies
 

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and measure website performance.

You may disable cookies through your browser settings, although some website features may not function properly.

Security

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We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no internet transmission, email, text message, or electronic storage system can be guaranteed to be completely secure.

Third-Party Websites
 

Our website may contain links to insurance carriers or other third-party websites.

We are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.

Your Choices

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You may contact us to request corrections or updates to personal information you have provided.

You may also opt out of marketing communications at any time using the unsubscribe instructions provided in those communications.

Children’s Privacy

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Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
 

Contact Us

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If you have questions regarding this Privacy Policy, please contact Total Insurance & Financial Services LLC using the contact information provided on our website.